Constituent Services
Get help with city services, contact the council office, or request a meeting. Start with the resource that matches your need.
Council office: (757) 664-4268 • carlos.clanton@norfolk.gov
For emergencies, call 911. Please do not send sensitive personal information through general email.
My Norfolk Service Request
Report missed trash, potholes and other city-service issues. Start or track a MyNorfolk request, or call (757) 664-6510.
Request a Meeting
Meet with the council office in person or online. View available appointments.
Event Attendance Request
Invite the council office to a neighborhood meeting or community event. Use the invitation link on the City Council page.
Letter or Proclamation Request
For recognition requests, email the council office with the occasion, requested date and contact details. The office will review your request.
Helpful Resources
Boards & Commissions
Learn about vacancies, responsibilities and the application process. Explore Norfolk boards and commissions.
City Council Information
Find meeting information, agendas and ways to contact the City Clerk. Visit the official City Council page.
Need Help Following Up?
Email the council office or call (757) 664-4268. Include your existing city request number and a brief description so the office can help identify the next step.